Overview

DFINITY is reimagining the Internet as a public network that hosts secure software and services. The Internet Computer is a new technology stack that is unhackable, fast, scales to billions of users around the world, and supports a new kind of autonomous software that promises to reverse Big Tech’s monopolization of the internet. DFINITY was founded in 2016 by Dominic Williams and is backed by top-tier institutions including Polychain Capital and Andreessen Horowitz.

As a Data Center Services (DCS) Manager, you will be a critical enabler of our vision.  You will build and support our on-prem private cloud as well as our Managed and External  DFINITY Data Centers.

Responsibilities:

  • Oversee the DCS team responsible for the design, automation and operations,  and optimization of  networks in support of our Data Centers.  Lead the planning, installation, configuration, optimization, operation, and ongoing maintenance of the computers and global data centers
  • Supervise DCS team,  with planning for team expansion and competence with managing remote employees.  Evaluate team strengths and opportunities for improvement, through employee development and/or talent acquisition.
  • Own accountability for network performance, the monitoring of equipment and management of vendor relationships
  • Create short and long-term visibility of capacity planning and process improvement, to ensure DCS maintains high availability across all tools and platforms
  • Update, optimize, and maintain current documentation for all DCS processes and planning
  • Approve and direct the implementation of best  practices to ensure consistency with policies, compliance regulations, Service Level Agreements, and control requirements
  • Build consensus with DCS team on technology and engineering decisions with regards all infrastructure components (Networking, NOS, hardware, etc)
  • Manage delivery of services to user groups and ensure Data Center Services are uninterrupted.

Background and Skills:

  • 5+ years experience in management in modern data center networking technologies such as:  WAN networking, firewall, load-balancing, Cumulus, SONiC, IPv6, underlay/overlay networks, SD-WAN, OOB networks, VXLAN
  • Experience overseeing nimble teams that manage network-based systems, operations and maintenance, including a good understanding of protocols and tools necessary for effective resolution of maintenance requests and tracking operational processes
  • Extensive experience in building, operating and performing infrastructure/network capacity planning for global data centers
  • In-depth knowledge of the following:  data center facilities management, backbone networks, compute networks, large-scale storage area networks (SAN) and data center provisioning
  • Working knowledge of industry audit and compliance organizations (SSAE-18, PCI, HIPAA, ISO, TIA-942, Uptime Institute)
  • Experienced with automation and orchestration tools like: Chef, Ansible, Terraform, Helm, kubernetes, Openstack.
  • Strong analytical and problem solving skills
  • Excellent verbal and written communication skills
  • Ability to work well with people from different disciplines and degrees of technical experience

Travel
5%  travel may be required

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.