The Internet Computer is the fastest and only infinitely scalable general-purpose blockchain — incubated and launched by the DFINITY Foundation in May 2021. A team of over 200 world-renowned cryptographers, distributed systems engineers, and programming language experts have taken on the massive technological challenge of building, maintaining, and continuously improving a ‘world computer’ powerful enough to host Web3 dApps, DeFi, games, NFTs, social media, and metaverse projects.

DFINITY was founded in 2016 by entrepreneur and crypto theoretician, Dominic Williams, and attracted interest and financial contributions from early members of the Ethereum community. Later, top-tier institutions such as Andreessen Horowitz, Polychain Capital, and SV Angel backed the Internet Computer in a collective effort to help build out Web3.

New to decentralized? Don’t know blockchain or cryptography? That’s okay! We have some of the world’s foremost experts and they’re excited to share their knowledge. You bring your awesome skills and help us create something amazing.

Responsibilities:

As a Systems Technician, you will participate in creating a global, world-class Web3 network.

Projects include:

  • Physical installation of enterprise-class servers and network switches (unbox, mount, cable).  Finished installations must be clean and easy to troubleshoot by remote hands
  • Assist with remote-hands support and troubleshooting issues with local tools, crash carts, USB boot, etc
  • Monitoring and performing on-going maintenance of servers and network equipment
  • Providing IT support to staff and customers, as well as responding to server and network issues
  • Assist software and network engineering teams when needed
  • Documenting processes and keeping event logs in a ticketing system
  • Advising on possible data center equipment and process improvements
  • Partner with internal and external partners to communicate project status, activities, and achievements
  • Note: this role will require 25% travel in the North America

About You:

  • You like following and writing procedural runbooks
  • You take pride in work that is done right instead of fast
  • You are fearless. You have jumped in and done problem solving for multiple types of hardware and software, even when out of your comfort zone
  • You are comfortable with enterprise hardware and networking concepts
  • Willing and able to travel 25% of the time in North America

Background and Skills:

  • 4+ years of experience in enterprise hardware and software
  • Ability to follow physical installation and network cabling specifications and the ability to troubleshoot issues on the fly
  • Experience using industry standard administration tools such as git and ansible
  • Experience in a product-driven team
  • Fluent in written and verbal English, additional language skills a bonus

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.