MoonPay builds payments infrastructure for cryptocurrencies. Our on- and off-ramp suite of products provides a seamless experience for converting between fiat and crypto using all major payment methods in over 160 countries. Our mission is to make cryptocurrencies accessible to over a billion people by 2030! 🚀

We are trusted by 250+ leading wallets, websites, and applications. Some of the biggest crypto brands in the world, including Bitcoin.comDapper LabsOpenSeaArgentZenGoTrust Wallet and Spot, rely on our technology. Through these partnerships alone, our products are used by over 5 million users worldwide. 🌎

One of the great things about working at MoonPay is that we are remote first. Our global team spans 25+ countries, and we pride ourselves on having a connected and inclusive culture that empowers people to do their best work. We give our team autonomy to move fast, innovate and take responsibility. Join us in our mission to build a better financial world!

We are very proud of our values and expect all those who join us to help us proactively drive and improve our culture, aligned to these values.

  • B – Be Humble
  • L – Lead with Empathy
  • O – Own It
  • C – Communicate Clearly
  • K – Kaizen

The Growth Discipline ❤️

We are looking for a person that is data lead in everything they do. We treat Growth as a product and thus make prioritisation decisions based on analysing opportunity costs, growth potential, confidence and work required. All team members value autonomy and clear ownership of their craft and we expect them to proactively solve problems, instead of waiting for them to occur.

What you’ll do 👀

  • Acquisition: Help millions of new users successfully join, learn, and use Co products to participate in an open financial system – through thoughtful CRM engagement campaigns
  • Engagement: Help customers succeed on our platform by providing relevant and personalised communication
  • Infrastructure: Build systems to accelerate our development velocity (e.g., experimentation framework, segmentation, reporting)
  • A/B experimentation to unlock high impact customer retention campaigns
  • Leverage marketing automation tools to create transactional, promotional, and informational content strategies that maximize customer retention and acquisition
  • Build, create and execute marketing campaigns that deliver against business goals
  • Build and own the customer segmentation and targeting strategy
  • Drive and optimize key traffic and revenue metrics including CTR, open rates, incremental revenue lift, engagement and retention
  • Run reports and prepare analyses for marketing programs or proposals
  • Ensure compliance with CAN-SPAM & GDPR regulations

You should apply if ✅

  • 6+ years of demonstrated success in retention growth marketing
  • 3+ years of experience with data analysis
  • Self-starter with the ability to thrive under pressure in a fast-paced environment
  • Understanding and working knowledge of HTML, CSS, and SQL.
  • Excellent written communication skills
  • Balance attention to detail with swift follow through

Research has shown that women are less likely than men to apply for this role if they do not have solid experience in 100% of these areas. Please know that this list is indicative and that we would still love to hear from you even if you feel you only are a 75% match. Skills can be learnt, diversity cannot.

We promote a diverse and inclusive culture at MoonPay.

Logistics 🛠

Unfortunately, we are unable to offer visas of any kind at this time!

Our interview process takes place on Zoom and tends to consist of the following stages:

  • Recruiter call (20-30 mins)
  • Initial screen with hiring manager (30 mins)
  • Remote take-home task (up to 7 days to complete)
  • Panel interviews (3×30 minute calls)
  • Final interview and presentation (60 mins)

Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance

Benefits 💰

  • Stock options 📈
  • Unlimited holidays 🏝
  • Home office equipment allowance of $600 USD (or local equivalent) 🪑
  • Working in a disruptive and fast-growing industry where the possibilities are endless 🚀
  • Fully remote: your life, your way of working 🌎
  • Freedom, autonomy and responsibility 💪