Overview

Please note, all positions at Binance require relevant experience. Applications without required experience will not be considered.

Binance is the no. 1 crypto-currency exchange in the world.

Are you looking to be a part of one of the most influential companies in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?

Responsibilities:

  • Setting up internal operations of Fiat Exchange.
  • Implement policies regarding regulatory requirements (ComplianceProcedures) to effectively identify and manage the key risks.
  • Respond to customer queries in a timely manner with the utmost professionalism and in accordance with company policies/guidelines.
  • Work closely with various internal stakeholders (including Senior Management, Engineers, Marketing, Finance teams, IT)Β Improve the process and automate the process as much as possible.
  • Constantly look for ways to improve our customer service, and handle the process support.

Requirements:

  • Bachelor degree or above, prefer majoring in finance/engineering, and have at least 3 years experience in relevant fields.
  • Experience and knowledge of Cryptocurrencies, Blockchain and trading or finance/banking/payments industry.
  • Experience setting up internal operations of Crypto Exchange.
  • Attention to detail with excellent communication skills and patience.
  • Ability to troubleshoot and discover answers quickly and effectively.
  • Capable of working under pressure.
  • Cooperative with strong team spirit and a willingness to motivate colleagues on the Customer Support Team.
  • Language skills English, Mandarin near native or business level preferred.

Conditions

  • Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
  • Fast moving, challenging and unique business problems
  • International work environment and flat organisation
  • Great career development opportunities in a growing company
  • Possibility for relocation and international transfers mid-career
  • Competitive salary
  • Flexible working hours, Casual work attire