Overview

We’re Coinbase. We’re the world’s most trusted way to join the crypto revolution, serving more than 89 million accounts in more than 100 countries.

Our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web 3.0 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

Ready to #LiveCrypto? Who you are:

  • You’ve got positive energy. You’re optimistic about the future and determined to get there.
  • You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0.
  • You appreciate direct communication. You’re both an active communicator and an eager listener – because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
  • You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
  • You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
  • You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

Coinbase has built the world’s leading compliant cryptocurrency platform serving over 30 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the crypto economy, and increase economic freedom around the world.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we assess whether a candidate demonstrates our values: Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning. Second, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role.

Read more about our values and culture here.

As a Risk Analyst on the PEX, QA & Risk team, you will be responsible for performing risk analysis and mitigation across the Operations team for your geographic area. This is a mission critical role that will play a key part in ensuring the overall company’s success as being the most trusted in the industry. You will work with your manager & partners from across the organization to prepare for internal & external audits and align the Operations team on the requirements. This is a tactical role where you will be thinking about tomorrow’s issues and solutions today.

What you’ll be doing (ie. job duties):

  • Work with region specific Operations, Compliance and Legal teams to proactively identify, assess & document risks, and conduct regular risk reviews
  • Ensure CX stakeholders are aware of any policy changes which impact them
  • Actively manage the CX problem pipeline to help proactively identify potential risks, causes & consequences
  • Work closely with the risk & control owners to ensure robust mitigations are delivered
  • Maintain risk frameworks and systems
  • Assist in preparing the operations team for internal and external audits
  • Assist with performing risk analysis for all new lines of business
  • Conduct regular audits across your area
  • Assist CX on creating & maintaining SOP’s by team, manager & operating line of business

What we look for in you (ie. job requirements):

  • 6+ years of relevant experience in process/ continuous improvement, customer support or risk analysis
  • Strong interpersonal skills and the ability to work with global teams across different functions and timezones
  • Confident & concise verbal communication and clear presentations skills
  • A track record of being able to independently prioritize your workload and deliver results
  • Flexibility – no two days are the same
  • Strong analytical skills and the ability to speak with data
  • Excellent problem solving skills and working collaboratively to do so

Nice to haves:

  • Understanding of Crypto, Platform, Cloud, Payments and/or Financial Services and experience in assessing risk in this field
  • Experience using the following tools: RSA Archer, JIRA, Confluence, GSuite, Lucidchart, Salesforce, Looker

Notice for Colorado applicants as required by sb19-085 (8-5-20). Target annual salary for this role performed in Colorado, is $144,500 + target bonus + target equity + benefits (including medical, dental, vision and 401(k)).

ID:P34785

Please note that for employees based in the US, Philippines, Canada or Singapore, if your role requires you to be present in a Coinbase office or if you choose to be physically present in a Coinbase office or sponsored location, participate in any in-person gathering (including offsites) or engage in business travel sponsored by Coinbase, you will be required to be fully vaccinated (as defined by applicable law).  If you receive an offer, you will receive additional information about the grounds and process for an exemption.