Chief of Staff (CTO’s Office)

Overview

Polygon Labs is a software development company building and developing a network of aggregated blockchains via the AggLayer, secured by Ethereum. As public infrastructure, the AggLayer will bring together user bases and liquidity for any connected chain, and leverage Ethereum as a settlement layer. Polygon Labs has also contributed to the core development of several widely-adopted scaling protocols and tools for launching blockchains, including Polygon PoS, Polygon zkEVM, and Polygon Miden, which is in development as well as Polygon CDK.

Your Role

We are seeking an experienced (technical) Chief of Staff to support and work alongside the CTO in their day-to-day activities.

As a Chief of Staff, you will work closely with the CTO to manage priorities, drive strategic initiatives, and oversee operational efficiency across the organisation. You will also be responsible for creating and implementing processes, managing special projects, and providing strategic insights.

• This team member loves creating and implementing new operational processes, while keeping perspective of the overall market and strategic objectives of the business to ensure maximum efficiency and effectiveness.
• The team member will also serve as a thought partner to the entire engineering leadership team and proactively identify opportunities to add value.
• A successful candidate will thrive in high-velocity, unstructured environments, collaborating with diverse teams and is proficient at optimizing business processes, driving execution, and demonstrates unwavering follow through.
• You are someone who loves to bring clarity from ambiguity, and knows how to build a culture of trust, growth, collaboration, and excellence.

Your Responsibilities

• Act as a trusted advisor and confidant to the CTO, maintaining confidentiality and discretion at all times while handling some of the most strategic projects.
• Act as an extension to the CTO and be able to make strategic decisions.
• Create and implement processes to streamline operations and drive efficiency across the organization.
• Manage communication and coordination among senior leaders to ensure timely and effective decision-making.
• Provide strategic insights and recommendations to the executive team based on data analysis and industry trends.
• Drive functional and technical delivery of key team, org and company-wide initiatives.
• Planning and Business Rhythm: Run organizational planning in alignment with all functions to develop objectives setting & processes, reporting processes (e.g. QBRs), resource planning and hiring, internal engagement and communications.
• Business Process Improvement: Manage and improve processes to minimize complexities and optimize to promote effective operations. This includes optimizing day to day business operations, launching and scaling new initiatives, creating and deploying new operational processes.
• Partner to Human Resources: Support the creation of leadership development strategies, succession planning and organizational design.
• Assist with the preparation of presentations, reports, and other materials for meetings and events.
• Take ownership of strategic projects and drive them forward from end to end.

What You’ll Need

• 6+ years of software engineering, technical product, technical program management, or (technical) Chief of Staff experience.
• Understand the software development lifecycle, release management and have dealt with the complexities of delivering world class solutions.
• Strong written and verbal communication skills, building strong relationships with stakeholders and teams around the organization.
• Experience operating autonomously and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones.
• Analytical and problem-solving experience with large-scale platforms, infrastructure and organizations.
• Ability to think strategically and tackle open-ended problems with strong problem-solving skills.
• Confidence leaning into change management to anticipate and play out issues before they arise.
• Excellent analytical skills and attention to detail.
• Ability to digest complex data and present findings in a clear manner that drives decision making and outcomes, influencing others to act.
• Ability to go beyond the recommendation to execution.
• Strong stakeholder and project management skills to effectively influence and manage expectations with senior management and cross-functional teams.
• Hunger to learn new things and grow.

Preferred Qualifications

• Proven experience as a (technical) Chief of Staff or (technical) Executive Business Partner in a fast-paced environment, in the technology industry.
• A desire to learn as you’ll often be answering questions that have never been answered before, which requires a high level of intellectual curiosity and an eagerness to dive into new problems, domains, tools, and techniques.
• Extensive knowledge of Web3 ecosystem and products.
• An enthusiasm for all facets of Web3; staying on top of industry trends is a big plus.

Polygon Labs Perks

The goal of the Polygon Labs total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan includes the following benefits for our full time employees:

• Remote first global workforce
• Industry leading Medical, Dental and Vision health insurance*
• Company matching 401k with 3% match*
• $1,500 Home Office Set Up Allowance (life-time max)
• $200 Annual Book Allowance Program
• $75 Monthly internet or phone reimbursement
• Flexible Time Off
• 1 company wide wellness Friday day off per quarter
• Company issued laptop
• Egg freezing, mental health, and employee wellness benefits

*In certain countries medical, dental and vision is fully covered for employees & their dependents. This is country and plan specific.

*401k is for United States employees only

Polygon Labs is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Polygon Labs is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.

If you think you have what it takes, but don’t necessarily meet every single point on the job description, please still get in touch. We’d love to have a chat and see if you could be a great fit.