Our mission is to provide a competitive and inclusive  benefit package tailored to meet the diverse needs of our Krakenites at every step of their personal and professional journey. We do this through innovative solutions and a commitment to excellence as we aim to enhance the well-being and satisfaction of each of our Krakenites.

Our team designs, manages and administers a US benefits program inclusive of immigration, health & wellness, 401k, time off and leave of absence for both US and Canada. We problem solve Krakenites’ requests for time away from work, insurance questions and claim issues, audit our benefits enrollment system and maintain the 40k plan and compliance.

You will thrive here if you are looking to make an immediate impact by rolling up your sleeves and jumping into this fast paced, passionate and dynamic team. Kraken is a place where opportunities to grow and learn are boundless.

Our goal is to continue to improve upon the US benefits program’s ability to meet the diverse needs of our Krakenites.

The opportunity

  • Oversee all aspects of designing, evaluating and administering benefit programs in North America, encompassing health, retirement, life, disability, immigration, time off, wellbeing, and accommodation requests
  • Manages annual renewals in North America, including ownership of U.S. open enrollment (OE), planning and executing OE system configuration, recommending benefit enhancements and cost-sharing adjustments to leadership, and coordinating employee communications
  • Process accommodation requests for disabilities, applying federal and state laws accordingly
  • Handle compliance requirements such as ERISA, FMLA, COBRA, HIPAA, ADA, Form 5500 filings, SAR filings, RxDC filing, 1095/1094 form creation, Workers Compensation, OSHA, nondiscrimination testing, and audits
  • Partner with Finance, Payroll, Employee Relations and KX Operations team leaders to scale with velocity while maintaining a world class Krakenite experience
  • Develop and execute communication strategies to effectively promote and educate employees, candidates, and family members about benefit offerings
  • Engage with external vendors, brokers, and consultants to negotiate contracts, monitor performance, and optimize benefit investments
  • Supervise a team of benefits analysts

Skills you should HODL 

  • Significant experience in the benefits space for the US and Canada markets, preferably in a similar role at a high tech, global company
  • Extensive experience with leading open enrollment efforts
  • Experienced in managing people in the corporate benefits space
  • Ability to work collaboratively across various teams and departments on multiple projects
  • Highly organized, operationally astute and data-oriented
  • Strong analytical and critical thinking skills, attention to details and high degree of accuracy
  • Ability to manage competing priorities and meet deadlines in a fast-paced and constantly changing environment
  • Willingness to embrace change, self-motivated and proactive learner
  • Exceptional customer service, written and verbal communication skills
  • Experience with Workday
  • Advanced proficiency with Microsoft Excel
  • Bachelor’s degree or equivalent experience in HR

Nice to Haves

  • Experience with US immigration