Overview

Our client is looking for a Senior DevRel Engineer to join their team. The ideal candidate will be playing a crucial role in onboarding protocol partners onto their Layer 1 Blockchain. They will establish highly efficient processes and be the technical liaison between Engineering, Business Development, Product and Design teams. This is a full-time, remote position.

What You Will Do:

  • Act as devoted support for developers and integration partners:Research, diagnose and solve technical problems raised by customers (developers). Act as an escalation point regarding product engagement, liaising between Engineering and Business Development teams to troubleshoot and resolve requests.
  • Standardize Support processes:Establish operational procedures and standards for developer support, update and improve documentation whilst optimizing and streamlining efficiencies.
  • Be an Advocate:Proactively communicate with internal partners regarding technical issues as they arise. Communicate with internal and external partners to help drive prioritization and technical resolution.
  • Working Cross-Functionally:You’ll work closely with the Engineering, Business Development, Product and Design for any adjustments needed to be made.

Who You Are:

  • 2+ years of experience in an Integration Engineer/ DevRel role.
  • Solid experience contributing to and improving an onboarding system for customers/ partners
  • 1+ Year in web3 space.
  • Experience in supporting and troubleshooting web applications, JSON and Rest APIsBash, Javascript, Python, or other scripting experience
  • Excellent written and verbal communication skills.
  • Proficient in multiple programming languages.
  • Possess a strong understanding of the crypto ecosystem.
  • You’re able to communicate in various methods, complex concepts to people with technical and non-technical backgrounds.
  • You must be adaptable in a niche space and develop creative solutions/ processes.

Nice to Haves:

  • Technical Writing (Documentation).
  • Experience designing and building and onboarding system/s for customers/ partners.
  • Understandings and familiarity with web technologies (DNS, HTTP, TLS, Web services)
  • Bash, Javascript, Python, or other scripting experience
  • Experience in supporting and troubleshooting applications built on a microservice architecture
  • Experience with cloud solutions (AWS, Azure) and distributed systems
  • Experience with at least one of the following database technologies – MongoDB, PostgreSQL, Oracle, SQL Server, MySQL, Redis
  • Understanding of Ethereum, web3 development, and the blockchain ecosystem

Interview Process:

  • Recruiter Screen:                                                        30 minutes.
  • Head of Business Development:                             1 hour.
  • Technical Product Manager:                                     1 hour.
  • Recruiter Debrief:                                                       15 minutes.

What They Offer:

  • A fully remote work environment with an international and diverse team.
  • Competitive salary; including stipends for home office set-up, wellness, internet and cell phone.
  • Token grants for exploration and/or investment.
  • Work in a fast-paced start-up environment with experienced industry leaders.
  • A learning environment where you can deep-dive into the frontier of blockchain.

DisclaimerBenefits, perks and policies are subject to change and eligibility may vary based on location.

Recruitment agencies and consultants may not submit resumes/CVs through this website or directly to managers. Kava Labs does not accept unsolicited agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with Kava Labs.