Overview

Community Support:

  • Provide exceptional technical support to the Axie and Ronin community on Discord.
  • Collaborate with community members to identify and troubleshoot problems effectively.

Communication:

  • Communicate complex technical information in a clear and understandable manner.
  • Foster a positive and collaborative atmosphere within the community.
  • Regularly update community members on technical developments and issue resolutions.

Coding Skills:

  • Read and understand code to diagnose and resolve technical issues.
  • Actively learn and improve coding skills to better assist the community.
  • Build small community tools to enhance user experience and support community growth.

Problem Solving:

  • Think creatively and out of the box to provide innovative solutions to individual problems.
  • Proactively identify trends and patterns in technical issues, working towards preventing recurring problems.

Learning and Adaptability:

  • Demonstrate a strong willingness to learn and stay updated on the latest industry trends.
  • Adapt quickly to new technologies and tools that can improve community support.

Requirements

Qualifications:

  • Fluent in written and spoken English.
  • Proficient in reading and understanding code.
  • Strong communication skills, both written and verbal.
  • Open mindset and ability to work collaboratively in a team.
  • Willingness to learn to code and adapt to evolving technologies.
  • Ability to think creatively and find innovative solutions to technical challenges.

Experience:

  • Previous experience in technical support or a related field is a plus.
  • Familiarity with blockchain and gaming technologies is advantageous.