Overview

HELP US BUILD THE FUTURE OF MONEY

Gemini Trust Company, LLC (Gemini) is a licensed digital asset exchange and custodian. We built the Gemini platform so customers can buy, sell, and store digital assets (e.g., Bitcoin, Ethereum, and Zcash) in a regulated, secure, and compliant manner.

Digital assets and blockchain technology have the power to transform the world for good. This truth, along with our core values, form the bedrock of our company and culture. At Gemini, no job is too small and no project too big as we endeavor to build the future of money. We are a mission-driven, team-based, inclusive, and determined community of thought leaders who invest in each other and the long game. Join us in our mission!

THE TEAM: INFRASTRUCTURE

Our Infrastructure team is responsible for building and operating Gemini’s world class crypto exchange systems and networks. The SREs are specifically responsible for building, automating, and scaling our growing server footprint and product offerings. Our infrastructure is a combination of high speed datacenter-based equipment and cloud hosted components.

THE ROLE: TECHNOLOGY OPERATIONS LEAD

This individual will be responsible for building a world class Tier 1 and Tier 2 technical operations team covering systems, networking, and applications. We are looking for a process oriented leader who has established rigorous operational models and processes (Operational runbooks, Change Management, Configuration Management, Incident Management, Business Continuity and Disaster Recovery) at other financially regulated institutions.  The ideal candidate will have a process oriented mindset, strong leadership and team building skills, and a focus on innovative thinking. This role reports to the CIO in our offices in Manhattan.

RESPONSIBILITIES:

  • Build a highly-skilled team of technology professionals with the capabilities to not only manage applications/infrastructure but also build the tooling and monitoring necessary to effectively and efficiently monitor and manage our 24×7 environment.
  • Ensure the successful preparation, deployment, monitoring, and reliable operation of Gemini’s infrastructure and applications across datacenters and AWS.
  • Develop and maintain Key Performance Indicators (KPIs) of Gemini’s infrastructure and applications providing strategic visibility of the platforms capabilities.
  • Manage, mentor, and lead staff,  providing guidance, training and motivation as necessary to develop team members.
  • Lead the development and operation of a rigorous incident management process
  • Be a central point of responsibility as it relates to maintaining accountability to our change management processes.
  • Cultivate expertise in the team’s subject matter including its bare-mental & cloud architecture as well as any other supporting technology components
  • Define project milestones in a daily stand-up, weekly sprint planning style
  • Provide timely communications and response to key stakeholders, external clients, and regulators with respect to the operations of our exchange and infrastructure
  • Identify opportunities for continuous improvement by leading quality initiatives to improve the delivery of service levels.
  • Maintain responsibility for delivering hardware and software maintenance and ensuring uptime of critical technology for our clients.

MINIMUM QUALIFICATIONS:

  • Experience in capital markets (e.g., exchange, market maker, latency-sensitive broker etc.) and/or regulated financial services industries
  • Experience communicating with regulators (e.g. NYDFS, SEC, FINRA, CFTC, etc) about operational rigor
  • Experience leading technical operations teams, monitoring distributed, highly available systems
  • Significant experience in AWS and bare-metal systems.
  • Familiarity with infrastructure management and operations lifecycle concepts and ecosystem
  • Creative, results driven, self-motivated, and solution-oriented
  • Excellent interpersonal, organizational and communication skills
  • Experience influencing key decision makers
  • Strong  attention to detail with ability to interact with stakeholders and key vendors reporting roadmaps, status and risks

PREFERRED QUALIFICATIONS:

  • Passionate about technology with an interest in the latest trends in DevOps/SRE/Exchange engineering
  • Experience with cloud networking tools/systems/concepts.
  • The capacity to establish credibility quickly
  • Comfort working in a rapidly evolving environment and managing through ambiguity.
  • Ability to interface with cross-functional teams internally and externally
  • Desire to continuously learn and improve individual competencies as well as team

 

IT PAYS TO WORK HERE:

We take a holistic approach to compensation at Gemini, which includes:

  • Competitive base salaries across all departments
  • Ownership in the company via profit sharing units
  • Amazing benefits, 401k match contribution, and flexible hours
  • Snacks, Perks, Wellness Outings & Events

Gemini is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.