Web3 Community Manager

Hi, we’re token.com. Our goal is to create a world where money can flow effortlessly into the things people truly care about. token.com is the fun, simple and social platform to discover and invest in the game-changing ventures of tomorrow. At token.com we recognise the positive value of diversity, we promote equality and challenge discrimination. We actively encourage job applications from people of all backgrounds.

We’re a high-performance team of around 65 people. We have freedom and responsibility, a culture that encourages innovation, offers ownership and embraces knowledge sharing. We are now working as a team first, remote friendly company, arranging monthly get-togethers and regular team retreats. We also have a co-working space in London for collaboration and socialising.

We are looking for an enthusiastic and dynamic Web3 Community Manager to join our marketing team! As a Web3 Community Manager,  you will be the voice and advocate of our community, responsible for building strong relationships and ensuring a positive and enriching experience for all our community members.

To help you best prepare, we’ve outlined the interview process for this role, we aim to have this process completed within 3 weeks:

• 30 minute google meet with our People and Talent Coordinator
• 45 minutes technical interview with our VP of Marketing
• 30 minutes google meet with our Content Director
• 30 minutes google meet with our Global Growth Director

What we’re looking for:

• Deep understanding of blockchain technology, DeFi, NFTs and the web3 ecosystem.
• Proven experience in community building, preferably in the crypto/web3 space.
• Proven experience in growing communities.
• Excellent written and verbal communication skills.
• Strong problem-solving, multitasking, and organisational abilities.
• Familiarity with community management tools like Discord, Telegram etc.
• Ability to work in a fast-paced, rapidly evolving environment.
• Passion for crypto/web3 and belief in its potential to reshape industries.
• The role requires a unique blend of technical knowledge, communication skills, and community-building expertise to foster a thriving ecosystem around a crypto/web3 project.

What you’ll be doing:

• Develop and implement strategies to attract and retain an active community across various online channels like Discord, Telegram, Twitter, Reddit etc.
• Moderate discussions, answer questions, and provide support to community members on a daily basis.
• Create and curate engaging content (blog posts, newsletters, videos etc.) to educate the community about the project.
• Organise online and offline events like AMAs, Twitter Spaces, meetups etc. to foster community engagement.
• Collaborate with the marketing team on promotional campaigns, giveaways, and other initiatives to drive growth.
• Monitor community sentiment, gather feedback, and relay it to the product/development teams.
• Grow the community channels to achieve more following & engagement.
• Stay up-to-date with the latest trends, news, and developments in the crypto/web3 space.
• Build relationships with influencers, partners, and other key stakeholders in the industry.
• Analyse community metrics and provide reports on growth and engagement.

What we offer you!

Our team members are rewarded well! UK employees are offered the below, and we will aim for similar elsewhere:

• Private health insurance with all the fun extras (with options for your family too!)
• A training & development budget that helps you to grow with token.com
• 25 days holiday plus local public holidays
• Flexible working hours (we care about your output, not when you rock up or clock out)
• Excellent paid maternity and paternity leave
• Working from home budget
• Top of the range hardware